Terms of Service
Last Updated: September 4, 2024
Welcome to hyperleaf LLC ("hyperleaf," "we," "us," or "our"). By accessing our communication services, APIs, and related offerings (collectively, the "Services"), you agree to these Terms of Service (the "Terms"). Please read these Terms carefully before using the Services.
1. Acceptance of Terms
By accessing or using our Services, you agree to be bound by these Terms, our Privacy Policy, and all applicable laws. If you do not agree, you may not use the Services.
2. Description of Services
hyperleaf LLC provides a range of communication services, including voice, messaging, and video APIs, enabling businesses to develop and deploy communication solutions with ease.
3. Account Registration
To use our Services, you need to create an account. You agree to provide accurate and current information and to keep your account details up to date. You are responsible for all activity under your account, including safeguarding your credentials.
4. Use of Services
• Use the Services only for lawful purposes.
• Ensure your use complies with applicable laws and regulations, including privacy and data protection requirements.
• Do not misuse the Services, including attempts to breach security measures, interfere with other users, or disrupt the Services' functionality.
• We reserve the right to suspend or terminate your account if we believe you are in violation of these Terms.
5. Fees and Payment
You agree to pay any applicable fees for your use of the Services as outlined on our website. Fees are non-refundable unless specified otherwise in a written agreement. We may update our pricing, with prior notification to you.
6. API Usage
Our APIs allow integration of hyperleaf's Services into your applications. By using our APIs, you agree to the following:
• You will not reverse-engineer or attempt to extract the APIs' source code.
• You will comply with our rate limits and usage guidelines, detailed in our API documentation.
• You will not use the APIs in a way that could harm or disrupt our Services or infrastructure.
7. Intellectual Property
All content, features, and functionality of the Services are owned by hyperleaf LLC or our licensors and are protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works without prior written consent.
8. Data Privacy and Security
Your data privacy is important to us. Please review our Privacy Policy for information on how we collect, use, and protect your data. While we employ security measures, we cannot guarantee absolute protection against unauthorized access.
9. Service Availability and Maintenance
We aim to keep the Services available 24/7; however, there may be times of maintenance, updates, or unforeseen issues. We will strive to notify you of planned downtime. hyperleaf LLC is not liable for any disruptions beyond our control, including third-party outages or force majeure events.
10. Limitation of Liability
To the fullest extent allowed by law, hyperleaf LLC and its affiliates, officers, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Services, even if advised of such damages. Our liability will not exceed the amount paid by you to hyperleaf LLC in the six months prior to the event causing the claim.
11. Indemnification
You agree to indemnify and hold harmless hyperleaf LLC, its affiliates, officers, employees, and agents from any claims, liabilities, damages, losses, and expenses, including legal fees, arising from your use of the Services or any breach of these Terms.
12. Termination
We reserve the right to suspend or terminate your access to the Services, without notice, for conduct that violates these Terms or harms our users or business interests. You may terminate your account by discontinuing use of the Services and deleting your account.
13. Changes to Terms
We may modify these Terms from time to time. Significant changes will be communicated to you by email or through the Services. Continued use of the Services after such changes implies your acceptance of the updated Terms.
14. Governing Law
These Terms are governed by the laws of the State of California, without regard to conflict of law principles. Disputes will be resolved in state or federal courts located in San Francisco, California, and you consent to their exclusive jurisdiction.
15. Contact Information
For questions about these Terms, please contact us by clicking here